TMC’s Tuesday Kickoff Breakfast Speaker is Industry Expert and Inspirational Speaker Chris Collins. Chris Collins, “The Bulldog of the Service Drive,” is author of the best-selling book “Gamification Playing For Profits,” “The Irreplaceable Service Manager” and, “Millionaire Service Advisor.” He’s host of the number one podcast in automotive, “Service Drive Revolution” and is known for, and prides himself, on having “The New Stuff!”

In an industry that’s quickly changing and evolving, Chris and his team are about real proven strategies and techniques in Profitability, Customer Experience/Retention, Leadership, and Gamification, all of which when implemented accurately, get immediate results.

Chris will share with TMC attendees his strategies for recruiting, developing and retaining shop personnel to improve your company’s maintenance operation.